Complaint Complaint


I think is in business due to their inside tracks as it is sold online after you use Turbo Tax to do your returns. I was audited for three years and was given a local person to represent me. This guys dropped the ball so bad that they could not do anything even after I complained to Intuit and they gave me another person. This man could not figure out how to work his computer and he passed an important deadline that could not be corrected.. It was after the idiot was removed that I got an inside person from Intuit itself. That's when I became aware that no one was looking after me. The auditor was only interested in covering Intuit's interests instead of looking out for me, It was not until I hired a real tax attorney to deal with the mess they made that I understood how bad this was. They attempt to do everything long distance and automated as I should have expected from Intuit. It turned out to be too late to correct my taxes. I feel like I got hit with an extra $40,000 due to their incompetence. It may be too late for me but it's not too late to warn others.

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